This Privacy Policy explains how MAGDA ALEJANDRA SOTO NAVARRO LLC, operating as Alejandra Soto | The Real Agent, collects, uses and protects the information you share with us through www.alesotorealtor.com and our text messaging program.
Who we are
Information we collect
We only collect information that you give us voluntarily, or that is generated automatically when you browse the site.
Information you provide
- Your first and last name
- Your email address
- Your mobile phone number
- The type of real estate service you are interested in
- Any details you type into the message field of our contact form
- Your consent selections for text messaging
Information collected automatically
- Browser type and device type
- Pages visited and time spent on the site
- Approximate location derived from IP address
- Referring website
How we use your information
- To respond to your inquiry and provide the real estate services you requested
- To send appointment reminders, property updates and transaction-related communications
- To send marketing communications, only where you have separately consented
- To coordinate with the professionals involved in your transaction, such as our brokerage, lenders, title companies, inspectors and attorneys
- To improve the content and performance of our website
- To comply with legal, regulatory and real estate licensing obligations
Text messaging and your mobile information
Consent to receive text messages is never a condition of purchasing any property, product or service. Our contact form presents two separate, optional consent checkboxes: one for non-marketing, transaction-related messages, and one for marketing messages. Neither is pre-selected, and the form can be submitted without checking either.
You may opt out at any time by replying STOP to any message you receive from us. You will receive a single confirmation message and then no further messages. Reply HELP at any time for assistance, or contact us at (786) 985-0829 or AleSoto.Realtor@gmail.com. Message and data rates may apply, and message frequency may vary.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How we protect your information
We use commercially reasonable administrative, technical and physical safeguards to protect the information you provide, including encrypted transmission of form data and restricted access to our systems. No method of transmission over the internet is completely secure, so while we work to protect your information, we cannot guarantee absolute security.
Cookies and tracking
Our website may use cookies and similar technologies to remember your preferences and understand how visitors use the site. You can disable cookies in your browser settings at any time; some parts of the site may not function as intended if you do.
Your rights and choices
- Request a copy of the personal information we hold about you
- Request that we correct information that is inaccurate or incomplete
- Request that we delete your information, subject to our legal and licensing recordkeeping obligations
- Withdraw your consent to text messages by replying STOP, or to emails by using the unsubscribe link
To exercise any of these rights, email us at AleSoto.Realtor@gmail.com or call (786) 985-0829. We respond to verified requests within a reasonable period.
Children's privacy
Our website and services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it promptly.
Third-party links
Our site may link to third-party websites, such as property search portals or our brokerage. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their policies before providing information.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. The revised version will be posted on this page with an updated date. Continued use of the site after changes are posted constitutes acceptance of the updated policy.
Contact us
Questions about this Privacy Policy can be sent to: